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Wednesday, March 11 • 2:15pm - 3:15pm
Session 4B - The Balancing Act: How Should We Look at Product Risk vs. Entertainment

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As technology continues to drive gambling entertainment outside traditional channels, the gambling industry finds itself in need to look at new approaches to product risk assessment. How do we balance the elements that make games fun with the need to make games safe? This moderated panel discussion will explore the complexity of product risk versus consumer demands, and opportunities with both product and environment to promote healthy play.  

Speakers
avatar for Paul Smith

Paul Smith

Founder, Sustainable Gaming
Paul W. Smith is the founder of SustainableGAMING, an organization that offers a variety of services intended to help regulators and casino operators create or enhance their responsible gambling (RG) programs.  Prior to SustainableGAMING, Paul was the Director of Social Responsibility... Read More →
avatar for Dr. Jonathan Parke

Dr. Jonathan Parke

Director, Sophro
Dr. Jonathan Parke is the Director of the consumer research hub ‘Sophro’, which specializes in independent research and education on the topic of gambling behaviour and harm minimization. Parke has served as principal investigator on a variety of government and research council... Read More →
avatar for Darren Jang

Darren Jang

Senior Manager of Casino Product Management, BCLC
Darren Jang is currently Senior Manager of Casino Product Management at BCLC and has 19 years’ experience delivering gambling entertainment into the BC market. During his tenure, he has worked almost exclusively in the product world, launching BCLC’s first wide-area progressive... Read More →
avatar for Dr. Luke Clark

Dr. Luke Clark

Director, Centre for Gambling Research at UBC
Dr. Luke Clark is the Director of the Centre for Gambling Research at the University of British Columbia (UBC). His research focuses on the psychology of gambling behaviour, in terms of the psychological features of different forms of gambling and neurobiological markers of individual... Read More →


Wednesday March 11, 2020 2:15pm - 3:15pm
Ballroom DE Parq Vancouver