Thursday, March 12 • 9:00am - 10:15am
Session 6 - Plenary: Future-Proofing The Gambling Industry – Where Do We Go From Here?

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For the last two decades, our attention has been directed at finding answers to two seemingly simple questions: how do we help players stay within their time and money limits and how do we help those who exhibit high risk behaviours reduce their gambling or stop all together. The industry has gained considerable traction towards responsible gambling however, we are at a crossroads of what do to next for player health.
We know status quo is not an option so how do we begin to future-proof the gambling industry? Hear from three different industry representatives as they map out considerations for information and data; business operations and the priorities in policy and regulation. The future of the gambling industry is bigger than each of us but if we work together, we can tackle the complexities, challenges and barriers hindering a responsible and sustainable gambling industry.

avatar for Mike Randall

Mike Randall

Director, GLI and Portfolio Solutions
As the founding chair of the WLA Independent Assessment Panel and an author of the RG Framework and self-assessment guide, Mike Randall has over 15 years of experience as a global responsible gambling expert.Randall led the WLA’s implementation of the RG Framework and established... Read More →
avatar for Tim Miller

Tim Miller

Executive Director, UK Gambling Commission
Tim Miller is Executive Director at the UK Gambling Commission. Miller joined the Commission in August 2016, building on over 15 years of experience across the regulatory and public sector. He was previously Head of Policy and Communications at the Local Government and Social Care... Read More →
avatar for Dr. Jamie Wiebe

Dr. Jamie Wiebe

Director of Player Health, BCLC
Dr. Jamie Wiebe has more than 20 years of direct research experience in the area of problem and responsible gambling research and is currently the Director of Player Health at BCLC.Under her leadership, Wiebe has provided strategic direction and guidance in the design, analysis and... Read More →
avatar for Ryan Persaud

Ryan Persaud

Director of Business Intelligence, BCLC
Ryan Persaud is a market research and analytics leader with over 10 years of experience in consumer insights, where he has advised a variety of businesses on making consumer-centric decisions. At BCLC, Persaud leads a team of Analyst and Research Specialists in the execution of quantitative... Read More →

Thursday March 12, 2020 9:00am - 10:15am
Ballroom DE Parq Vancouver